Boston Tech Support .Team

Trusted, Experienced, Personalized

We are a boutique information technology consultancy that offers

collaborative support, training, and managed services in the

Metropolitan Boston area, eastern Massachusetts, and southern New Hampshire

We have extensive skills and knowledge configuring and troubleshooting devices

from Apple, Microsoft, and other networked systems

We strive to exceed our clients' expectations of what tech support should be

Our Services

Supporting our clients is our top priority

Clients have goals and needs, their "tech" is simply a tool to help achieve both

Even though we are tech-savvy, we talk with our clients in a way they can understand

The services that Boston Tech Support .Team provides are grounded in integrity

Our team provides support for:

• Families & Individuals

• Senior Citizens / Assisted Living

• High-profile End-users

• Small Businesses

Our Coverage Area

We are based

in Boston, MA 02205

and if you are located

within 50 miles

we can help you!

Anchor

Why Choose Us

Boston Tech Support .Team has:

• extensive experience delivering outstanding client service

• a solid grasp of technology and how to apply it

• a wide network of subject matter experts

In business, Boston Tech Support .Team understands who we are and who we are not:

• we are a team of seasoned professionals - not inexperienced individuals

• we are a valuable partner to our clients - not a reseller or a big box business

• we focus on our clients' needs - not blind followers of the latest tech trends

Privacy Matters

We at Boston Tech Support .Team prioritize our clients' privacy

We do not sell or share any information about our clients - ever

Our senior team members have Secret Security Clearance

with the Department of Defense (DOD)

Testimonials

Here’s what some of our clients have to say about us

My wife discovered the Boston Tech Support Team, and I thought, “Okay, I’ll try them.”

They’ve now become our family’s go-to for tech support, not only for our computers but also for our smart home devices. They’re fantastic. Our kids won’t let me touch their things, but they feel comfortable with these folks. Our kids can do their schoolwork only as long as everything is up and running. They have someone to call if they have questions, which takes the burden off our shoulders as parents. We’d instead focus on more essential family priorities and not spend time helping when they say, “I can’t print this document.”

Peter and Julie R.

Although there are many places

on the World Wide Web, where people can

post reviews, we exclusively use Yelp

About Us

For decades, Blair Baker and Anthony Coppola

created magic supporting their clients

Blair and Anthony both share a passion

for helping people with their tech problems

They met and worked together

for several years at MIT Lincoln Laboratory

Then a light bulb popped up: “Hey, why don’t we do this together?”

So they gathered together several colleagues

and created the Boston Tech Support .Team

Our Location

Although we're based in Boston, Massachusetts, we do not have a physical location

Why no "brick & mortar" office?

Our clients made this decision for us:

• they are busy and prefer an appointment (e.g., seeing their doctor or servicing the car)

• they prefer the convenience of a remote help session or having us come to them

From our perspective:

• we proved during COVID that remote tech help works really well

• we know that technical issues often extend beyond "just your computer"

• we encounter "and while I have you here..." issues all the time

So the bottom line - we did not want our clients:

• driving through traffic to our office

• struggling to find parking

• trudging through foul weather

• discovering the "tech" they brought was not the source of their issue